I'd love for you to have my handmade items, or for you to give them with love to others!
Please use the website contact form to contact me regarding purchases, bespoke orders, becoming a stockist and if you have any issues.
Although willing to ship worldwide, I am only able to discuss orders in English. I may sometimes be on holiday or otherwise unable to confirm receipt of orders within a few days (everyone deserves some time off!)
Ready to Post Items
1.When requesting a ready to post item, payment and P&P will be agreed when confirming the order. Following agreement, depending on the nature of the order: 1.1An invoice will be sent via PayPal within 2 working days. 1.2A link will be provided to purchase it from Etsy within 2 working days.
2.Items will be posted within 3-5 working days upon receipt of payment, unless otherwise stated. 3.P&P to include Royal Mail 1st class delivery, or Royal Mail Standard International unless an alternative is agreed. 3.1P&P costs vary depending on item size and delivery location, for items shipped together the costs will be reduced.
4.Returns are accepted within 14 days of receipt. 5.A refund will be issued only upon receipt of the returned items. 6.Returns postage will be paid for by the buyer unless the goods received were faulty.
Made to Order Items
1.Upon requesting a bespoke order, the buyer will be contacted to confirm details in writing, and an approximate project start and end date will be agreed. 2.Payment will be agreed when confirming the order, with margins for potential increases or decreases discussed as the order progresses (for example, requesting a more expensive material, extensive redesign time, or fewer components), depending on the nature of the order: 2.1An invoice will be sent via PayPal. Work will commence once agreed payment or part payment has been received. 2.2The order will be listed on Etsy once completed, and payment will be processed through the Etsy website.
3.Photographs will be sent for the buyer’s approval throughout the project, and before the completed item is posted. 4. P&P to include Royal Mail 1st class delivery, or Royal Mail Standard International unless an alternative is agreed. 5.No returns or refunds will be given on Made to Order items, unless faulty.
My business’s name is: Perfidious Jewellery My contact details are: email@example.com